About me
Hey, Kevin here! a problem-solver at heart with a passion for full-stack development and crafting impactful solutions. With a background in software engineering and hands-on experience in front-end and back-end tech, I thrive on creating seamless user experiences. My journey blends technical projects, IT support, and data analysis—building both expertise and adaptability. Now, I'm ready to bring my skills to a Junior Software Developer role, tackle exciting challenges, and keep learning!
Languages & Dev Tools
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HTML
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CSS
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JavaScript
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Typescript
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React
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Node.js
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Java
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Python
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C#
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MySQL
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Firebase
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Vite
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Git
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GitHub
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Express.js
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MongoDB
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ChakraUI
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MaterialUI
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Bootstrap
Work Experience
BestBuy Canada
User Support Technician
Sept 2024 - Dec 2024
Barrie, ON
Provide expert technical support, troubleshoot and repair services for various electronic devices. I excel at diagnosing hardware issues, installing software, and ensuring optimal device performance. My commitment to excellent customer service helps resolve technical problems efficiently and positively.
MHI Canada Aerospace
IT Support Specialist Intern
May 2024 - Aug 2024
Mississauga, ON
I had the opportunity to work at MHI Aerospace Canada as a summer intern. Gained hands-on experience in diagnosing and troubleshooting a wide range of software, hardware, and network issues. Managed the setup and deployment of laptops, desktops and phones for new hires, updated operating systems, and administered user accounts through Active Directory. Helped maintain an organized inventory of company electronic devices and handled issue tracking via Jira, ensuring swift and efficient support.
Remitly (Fintech)
Workforce Management Analyst
Apr 2020 - Apr 2023
Managua, NI
I had the opportunity to work at Remitly, an American online remittance service based in Seattle, facilitating international money transfers to over 170 countries. As a Real-Time Analyst, I managed and optimized employee schedules based on forecasted demand, ensuring consistent service level achievement, customer satisfaction, and timely responses. I conducted large-scale data analysis to identify real-time trends, making data-driven decisions to optimize staffing levels and resolve operational challenges, contributing to efficient live operations and continuous service improvement.
Education
Georgian College
Computer Programming Diploma
May 2023 - Dec 2024
Ontario, Canada
Graduate from the Computer Programming Diploma at Georgian College with excellent academic performance. I have completed various courses in programming languages, web development, and software engineering. I have worked on academic projects that have enhanced my programming skills and knowledge. Looking forward to starting my career in the tech industry and bring fresh ideas.
Universidad de Managua
BSc. Systems Engineering
Completed in 2022
Managua, NI
During my Systems Engineering studies at the University of Managua, I developed a strong foundation in core computer science concepts, including data structures, algorithms, and software architecture principles. I also gained expertise in the Software Development Life Cycle (SDLC) and Object-Oriented Programming (OOP). As part of my coursework, I built an inventory management system using C# and the MVC architecture, which strengthened my skills in structured programming, database integration, and user interface design.